Last Updated: January 21st, 2017 by Dan Astriden
Disclosure: I will earn an affiliate commission on purchases.
Introducing a better way to analyze website traffic, spot technical issues and interact with people using your website. Have you ever wondered how website users navigate your website or thought about why users bounce from a specific webpage? If you own or mange a website, many of us have spent numerous hours looking at analytics trying to determine trouble spots. There are so many reasons why users leave a website and don’t turn into a conversion. Slow page speed, bad navigation, no call to action buttons, cluttered content, technical issues, and bad layout just to name a few. Now, there is a GREAT WAY to watch live website interactions and directly communicate with potential customers via chat. That’s not all; detailed analytics visually display how people navigate your website including heat maps of where users scroll and what they click on. You can take a successful conversion and playback the users actions on your website showing you exactly what pages they looked at, how long they looked at certain items, where they clicked and how they interacted with content.
Live chat software
Website form analytics
Watch live user sessions
Heat maps of click areas
Live visitor maps
Website user polls
Live chat feature alone is worth buying this software. You can now interact with people using your website. If you are watching a live user recording and notice they are having a technical issue or you just want to connect with them, you simply click a button and a chat window appears. Customers are impatient and they want answers immediately. This chat software is invaluable for companies that sell services and don’t list pricing on their website. The chat feature allows you to instantly satisfy the users desire of determining cost and the odds of them going to multiple websites to find their answer is reduced. In addition, you just made a persoanl connection with a user and the odds of them returning are now higher.