Last Updated: September 12th, 2019 by Dan Astriden
Introducing the best visitor recording software & session replay tools for playback session recordings, analyze website traffic, spot technical issues and interact with people using your web pages. The best digital marketing companies have been using session recording playbacks for years. Wouldn’t it be nice to know how website users navigate your website or thought about why users bounce from a specific webpage? If you own or mange a website, many of us have spent numerous hours looking at analytics trying to determine trouble spots. There are so many reasons why visitors leave a web browser session and don’t turn into a conversion. Slow page speed, bad navigation, no call to action buttons, cluttered content, technical issues, and bad layout just to name a few. Now, there is a GREAT WAY to watch real time website interactions and directly communicate with potential customers via chat.
Lucky Orange is my top pick to judge session quality and they were founded back in 2010 by Danny Wajcman and have been providing a quality session recorder deals for years! The dashboard is easy to use and you can view heatmapping, session recording replay, scrolling and many other useful features.
You can take a successful conversion funnels and capture users actions on your site showing you quality of the landing page, individual visitors mouse movement scrolls, every step taken. It’s recording what visitors looked at and how they interacted with content, scrolling and tracking where visitors bounce.
Nice Capture Benefits:
A heatmap is a nice graphical representation of data and individual values contained in a matrix are represented as different colors. Detailed analytics visually display how visitors interact your website including heatmapping of where users scroll and what they click on. This is very useful on sites that get a lot of traffic and watching every single recording isn’t feasible.
Have you ever wondered by users don’t complete website forms? Now you can record the exact trouble spots and fix problems. The recording feature is nice and deals with technical problems.
The live chat feature alone makes it worth buying this website capture recording product. You can now interact with visitor’s using your website. If you are watching live visitors and notice they are having a technical issue or you just want to connect with them, you simply click a button and a chat window appears. Customers are impatient and they want answers immediately. This chat feature is invaluable for companies that sell services and don’t list pricing on their homepage. The chat feature allows you to instantly satisfy the users desire of determining cost and the odds of them going to multiple websites to find their answer is reduced. In addition, you just made a personal connection and the odds of them returning are now higher. Chat can be enabled and managed via the dashboard.
Website capture recording allows interested parties to track the health of a web application and gauge visitor experience. A recording program can periodically check to see if a website is down, if broken links exist or if errors have occurred on specific pages. For example, a web developer who hosts and maintains a website for a customer may want to be notified instantly if the site goes down or if a web applications have recorder errors.
Other session recording & heatmapping capture software worth a mention. Price plans and free version package may change so account price deal not updated here.